Senior Desktop & Windows Systems Engineer

Employment Type

: Full-Time


: Information Technology

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Our New York City office located in the heart of the Financial District is seeking a passionate and dynamic Project/Escalation Engineer that will work on various client related projects centered around the next generation Infrastructure Stack including Cloud Computing Technologies to provide a competitive edge to our clients. This job includes daily support incidents, server troubleshooting, hardware/software installation and upgrades, new infrastructure buildouts and relocations, and ensuring best practices and standards. The position is responsible for collaborating with our Business Development and Client Success teams to evaluate our clients to discover additional technology opportunities that will meet our client's goals. The candidate will regularly interface with high profile Financial Industry clients on a day to day basis thus requiring the highest level of presentation, communication and professionalism. The candidate will act as a Level 3 escalation point for the Helpdesk and Level 1/2 Field Engineers. Personality & Soft Skills College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with a minimum of 5 years of administration and architecture. A Curious Technologist with a passion for learning and getting hands on the latest and greatest Technologies. Ability to work in a fast pace environment while staying organized with multiple tasks. Team Player who enjoys sharing knowledge and collaborating with fellow Technology enthusiasts. Client Facing, excellent written and communication skills. Exceptional written and oral communication skills Understand the art of listening and understanding. Strong documentation skills Highly self-motivated and directed Sharp attention to detail Certifications with any of the technical requirements listed below strongly preferred Previous MSP experience is a big plus! Technical Architecture/Implementation Skills Windows Server 2008/2016 in highly resilient scalable configuration VMware/vSphere 6.X & Site Recovery Manager Exchange 2013/2016 Management and Administration Intimate Knowledge of Microsoft Windows Server, Active Directory, Exchange, & Microsoft SQL Server. Azure/AWS, Cloud Platforms. Office 365 Migration Projects Office 365 Product Sets MS Intune Security & Compliance Rights Management Azure File Services MDM Solutions such as Airwatch, MaaS 360, Office 365/Intune.
Remote Access Services- Citrix XenApp, Citrix NetScaler, Microsoft Remote Desktop Services SPAM Filtering technologies such as Mimecast, Proofpoint, & Barracuda. Firewall Technologies such as Fortigate, Sonicwall, Cisco, and Palo Alto. Familiar with Financial Industry line of business applications such as CRM, PMS, and Market data (Bloomberg/Thompson Reuters) Scripting knowledge such as Python & Powershell Performance Benchmarking and tuning Travel in the Greater New York City area via public transportation. Ability to work outside of standard business hours
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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