• BH Media Group
  • $117,080.00 -167,630.00/year*
  • Pleasantville , NJ
  • Information Technology
  • Full-Time
  • 105 Palermo Ave


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JOB SUMMARY:


Under general supervision, the ESD IT Engineer supports end users and troubleshoots, administers and maintains related hardware and software, including basic support, maintenance and administration of networking equipment and file servers. The position works closely with end users, management and other IT departments.


PRIMARY DUTIES:


Resolves issues, prioritizing based on business impact and escalating when needed to senior staff and / or third-party resources to ensure timely resolution.


Assists with ongoing projects and other required tasks while evaluating problems and identifying solutions and prioritizing to meet business needs.


Communicates clearly and provides timely updates to upper management on the status of critical issues, such as system outages, and projects.


Assists with completion of daily critical system checks and maintenance as defined by IT management.


Oversees end user compliance with company policies and security standards.


Installs, assembles and configures mobile devices, computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware where needed.


Analyzes and assists in gathering information to help align IT expenses to the local IT budget.


Works closely with IT management to process purchases for:


Software

Computers, servers and computer-related equipment

Network equipment

Printers and monitors

Mobile devices

Telecommunications lines and services


Under overall direction from IT management, deploys and manages:

Software

Security

Equipment

User accounts/access

Systems


Acts as a backup resource for other IT staff as needed, while ensuring customer needs and project efforts are fulfilled.


Travels to company properties to complete work functions as needed.


All other duties as assigned.


NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

1.Flexibility to work varied schedules, including periodic late-night schedules.


2.Must be a self-starter, show initiative, problem solving skills and customer orientation.


3.Must be able to work effectively with a variety of people, as part of a team or independently, and enforce policies without alienating employees.


4.Must be able to clearly explain technical standards and policies to non-technical employees.


5.Must be able to handle the stress of internal and external demands.


6.Must be able to communicate effectively, in writing or by speaking.


7.Must be able to complete tasks within deadlines.


EDUCATION AND EXPERIENCE:


A bachelor's degree in computer science or management information science with a minimum of 2 years of related experience or a comparable degree and a minimum of 2 years of related experience.


Minimum of 2 years experience in local and wide area networking.


Minimum of 2 years experience with Windows operating systems.


Minimum of 2 years experience with computer hardware, including desktop and laptop computers and servers.



PHYSICAL DIMENSIONS

Seeing:

Must be able to read and analyze instruments.


Hearing:

Must be able to follow and understand verbal instructions


Standing/Walking:

Be able to walk frequently throughout the day.


Fingering/Grasping/Feeling:

Must be able to operate various tools.


Climbing/Stooping/Kneeling:

Must have sufficient physical flexibility for maintenance tasks.


Medium Work:

Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or
constantly to lift, carry, push, pull, or otherwise move objects, including the
human body. Job involves sitting most of the time. Jobs are sedentary,
walking and standing are required only occasionally.


Associated topics: equipment, infrastructure, ip, maintain, satcom, satellite, server, system engineer, system specialist, system technician

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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